Refund policy

MADE-TO-ORDER POLICY

Each Aunyalune piece is meticulously handcrafted to order in the US. Due to the bespoke nature of our work, we are unable to accept returns or exchanges on made-to-order items.

Our Commitment to You

We stand behind the exceptional quality of our craftsmanship. Should your piece arrive damaged or with a manufacturing defect, please contact us within 72 hours of delivery at hello@aunyalune.com  We will work with you to repair, remake, or resolve the issue.

Before You Order

We encourage you to review product descriptions, measurements, and images carefully. If you have any questions about a piece, please reach out to us at hello@aunyalune.com before placing your order. We're here to ensure you choose the perfect heirloom for your special day.